RESPONSIBILITIES:

Reporting directly to the Service Manager the role will primarily include the following:

• Provision of Engineering support to Area supervisors in delivery of service & maintenance to EPS Operate Division.
• Project Manage capital upgrade works within EPS Operate Division.
• Supervising existing service contracts and insuring that service schedules are being adhered too and documenting same.
• Compiling service reports and issuing same to Area Supervisors.
• Taking service calls from our Clients and co-ordination of emergency call outs as well as planned maintenance.
• Communicating service costs and spares costs to our Clients.
• Liaising with suppliers regarding the supply of key component spares and replacement parts.
• Insuring that all service calls are opened on our ERP system.
• Co-ordination of equipment repairs with our in-house repair facility based at Head Office.
• Completion of method statements and Risk assessments for service activities with particular risks.

SKILLS / ATTRIBUTES:

• Excellent inter-personal skills and communication skills.
• Strong engineering analytical and problem solving skills.
• A minimum of 3 – 5 years experience within similar service industry.
• Technical knowledge of 3 phase motors, starters, pumps, dosing pumps and associated instrumentation would be an advantage
• Experience in Fault finding in general.
• Ability to co-ordinate & Manage a highly computerised Service management & stock system

EDUCATIONAL REQUIREMENTS:

• Third level Mechanical or Electrical Degree or Diploma would be desirable or Candidate to demonstrate sufficient experience in similar role.

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