Do I have to pay to request a quotation from a Tradesman?
No, it's completely FREE to request quotations on our site!
When will I receive a response from the Tradesman?
Once you submit a quotation request, the relevant Tradesman receives an immediate notification. You will receive a direct response from the Tradesman. Make sure to include as much information as possible in the quotation request; including any photos.
How do I register as a Tradesman? (Step by Step)
To register as a Tradesman, you can follow our step by step process here. You will need a valid email address and mobile phone number to register.
I have paid for my subscription, when will my profile go ‘live’?
Once you have successfully subscribed to a paid subscription your profile will need to be approved by Trades Connect admin, which can take up to 48 hours. This is to ensure that each tradesman is successfully verified. Trades Connect may ask for some verification documents within this period for which you will receive commmunication via email.
Why can't I include my phone number/email address on my listing?
Phone numbers and email addresses are not permitted on listings, unless you have subscribed to unlimited monthly quote requests. To subscribe to unlimited quote requests please contact us here.
I forgot my password. What do I do?
You can retrieve a new password by clicking on the forgot password link on the bottom of the log in box. An email will then be sent to you where you can set a new password.
I have registered my email address but have not received any communication to activate my account
Depending on your mail server, emails may be stored in your junk mailbox. Please check all mailboxes and save our email address as a 'safe sender' for all future communications.
How do I edit/de-activate my listing?
You can edit or de-activate your listing while signed in to your account. Click on 'edit/de-activate' tab.
How to post listings under multiple categories?
To post listings under multiple categories, you must publish a new listing under the 'Publish Your Profile' tab for each category. You may be asked to provide verification from Trades Connect admin to ensure you qualify under this category.
If your question is not answered above, you can contact us here.